Purpose
This policy explains how Rahao Foundation handles personal information shared through enquiries, registrations, forms, payments, surveys, photographs and program communication.
Information we may collect
- Name, age or age group, contact details and location
- Registration, payment and participation information
- Relevant accessibility, dietary or health information voluntarily provided for safer participation
- Parent or guardian information for minors
- Messages, feedback and consent records
- Website and form data generated by the services Rahao uses
Why we use information
Rahao may use information to respond to enquiries, administer registrations, communicate program details, support participation and safety, process contributions, maintain records, improve programs and meet applicable obligations.
Sharing and service providers
Information may be shared with authorised Rahao team members and service providers needed for hosting, forms, payments, communication, travel or program delivery. Rahao does not sell personal information.
Children and young people
Information about minors should be collected only for a clear purpose and with the involvement of a parent, guardian or responsible institution where required.
Retention and security
Rahao should retain information only as long as reasonably needed for the stated purpose, records, safety and applicable obligations, using proportionate access and security controls.
Requests and contact
Contact Rahao to ask what information is held, request correction or raise a privacy concern. Some records may need to be retained where required for legitimate operational or legal reasons.